How to recognise a good estate agent

An honest valuation. The agent with the highest figure often wins the instruction and then sells with price reductions. Ask how the asking price was arrived at. A good answer contains comparable properties, not applause.

Preparation. Complete documents, professional photos, a property brochure that answers questions before they are asked. A listing with gaps costs time first and then price.

Network. Everyone has the portals. What matters is who knows buyers before the listing goes online. We market first to 7,500 active buyer search profiles.

Verifiable results. Read reviews, ask for references, check awards. Anyone who does good work can show you where.

Why “the best estate agent” is the wrong question

The best agent for your neighbour's flat need not be the best for your apartment building. What matters is the fit: do they know your type of property, your target buyers, your location? And do they conduct the viewings themselves, or send someone else? We conduct every one ourselves.

“I rarely call myself an estate agent. I am an intermediary.” Bettina van de Loo

Five questions for the initial consultation

  1. How do you arrive at your asking price?
  2. Who conducts the viewings?
  3. How will you prepare my property for marketing?
  4. How many registered buyers do you currently have for a property like mine?
  5. What will you do if nothing has moved after eight weeks?

van de Loo at a glance

Property sales in Hamburg and the surrounding area · more than 220 sales · a network of 7,500 active buyer search profiles · home staging by our own team, as seen on NDR Nordreportage · 4.9 out of 5 stars on Google · Bellevue Best Property Agent 2015 to 2020

Frequently asked questions

How much does an estate agent cost in Hamburg?

With us, the seller and the buyer each pay 3.57 per cent of the purchase price including VAT; depending on the property and the mandate, the commission may differ. Everything else is set out in writing before you instruct us.

Can I sell my property without an estate agent?

Yes, you can. The question is what it costs: time for enquiries and viewings, reach you lack, and a negotiated result without experience behind it. Weigh up both sides; we are happy to help with the sums.

Every sale begins with a number

We will work out yours. Have your property valued by phone on 040 50 09 06 04.